Refund and Cancellation Policy

Effective Date: 8 Sept 2025

At PeeSafe, your satisfaction is our priority. We’re committed to providing high-quality products and service. Please review our return and refund policy below:

1. Exchange Policy (Wrong or Faulty Product)
If you receive:

A defective or damaged product, or

A different product than what you ordered,

We’ll happily offer a free exchange. Please notify us within 3 days of delivery with clear photos/videos showing the issue. Our team will arrange a replacement at no extra cost.

2. Refund Policy (Dissatisfaction)
If you're not satisfied with the product for any reason, you may request a full refund within 7 days of purchase.

To be eligible:

The product must be in original condition and packaging.

A valid proof of purchase (invoice/order ID) is required.

Once the item is received and inspected, we will initiate the refund through your original payment method.

3. How to Request a Return or Exchange

Contact our support team via email (brandbucket4@gmail.com) or Call (9702012398) within the specified period.

Provide your order ID, issue details, and relevant photos if needed.

Our team will guide you through the process.
Note:

We reserve the right to refuse returns if the product is damaged due to misuse or improper handling.

Shipping fees may be deducted unless the issue is due to our error.